Case Manager (Prevention)

SPECIAL SERVICE FOR GROUPS, INC
JOB ANNOUNCEMENT

Title:  Prevention Case Manager                                                            Division:    HOPICS/Housing Stabilization
FLSA:     Non-Exempt, Full-time                                                             Supervisor:    Program Supervisor
Pay Range or Rate:  $22.00 to $24.00 per/hr.                                          Revised:        4/13/2023.

Summary
Under the direction of the Housing Stabilization Program Manager the Prevention Case Manager is responsible for screening and eligibility, service coordination, and eviction prevention for Housing Stabilization participants with an eviction notice. 

Essential Functions
•    S/he will be responsible for screening referrals to determine eligibility and coordinating client intakes and assessments. 
•    Developing individual housing service plans, making linkages, and securing needed services for participants.
•    Meet with participants monthly to discuss progress and barriers.
•    Coordinating with other project staff and partners to provide housing placement services and supportive services to facilitate clients' successful stabilization in permanent housing and coordinate services to foster housing stability during and beyond eviction prevention subsidy. 
•    Provide clients with post-discharge information and referrals for homeless prevention services and other ancillary services.  
•    S/he will assist clients with identifying employment readiness; training and placement as needed or requested.
•    Coordinate ancillary services to achieve housing stability; follow up with clients weekly, at a minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
•    Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move-in assistance.
•    Work collaboratively with the Time Limited Subsidy staff and LAHSA / LACDA
•    Provide diversion services if needed.
•    Provide the Program Manager / Supervisor for Housing Services with all required client information and assessment outcomes.
•    Work collaboratively with outside agencies and partners.      
•    Enter data into CLARITY / Carelinq within 24 hours. 
•    Prepare project reports in accordance with funding requirements.
•    S/he will assist in training and provide support to necessary staff, providers, and other project partners participating in the project. The case manager will participate in all mandatory program and division meetings and training, as assigned by his/her supervisor and division director.  
•    Prepare reports in accordance with program requirements and Division policies.
•    Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age.
•    Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2, and other funding requirements for audit purposes. 
•    Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values. 
•    Represent the Agency in a professional manner at meetings and community events.
•    Regular attendance is required.
•    Other duties as needed.

Secondary Functions 
Perform other duties as assigned by the Senior Manager/ Program Manager / Supervisor for Housing Services. Answer phones and route incoming calls; serve as back-up to the Intake Coordinator in his/her absence.

Minimum Qualifications - Knowledge, Skills, and Abilities Required

• S/he will have an associate degree in social services or other administrative, business, or housing field is required from an accredited or state-approved college or university, with a minimum of (1-2) years of job-related experience working with homeless individuals and families OR two (2) years experience working in the social service field 
• Case management and homeless program experience preferred.  
• If in recovery, a minimum of three (3) years of being drug and alcohol-free is required.  
• Working knowledge of Microsoft Word, Excel, and other database programs.
• Knowledge of resource development, case management, and documentation.  
• Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
• Bilingual, read, write, and speak Spanish.
• Ability to communicate effectively, both written and orally.
• Verification of Employment Eligibility and Background Clearance.
• TB test required (Not more than (3) months prior to or (7) days after the Date of Hire, and renewed annually thereafter) 
• CPR and First Aid Certification are required within 30 days of employment with the company and a valid Driver’s License and auto insurance are required.
• Reliable transportation is required.  
• Experience working with homeless families and children, DCFS as well as experience with placing homeless families into permanent housing. 

Non-Essential Qualifications:
Experience using CLARITY / CareLinq and/or at least one year of HPRP experience is preferred.

Supervisory Responsibilities:
This position does not have any supervisory responsibilities.

Environmental Conditions (Working Conditions)
This position is responsible for working in “client-friendly” environments and is required to visit other shelters and homeless access centers as part of their duties. Local automobile travel is required.  There is some responsibility to work in noisy environments where children and adults are present.  

Physical Requirements  
The Case Manager typically spends time sitting, standing, typing, thinking, writing, walking, driving, carrying (max. 25 lbs), listening, and speaking.

Mental Requirements 
This position will require the individual to be able to handle any/all the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules: be able to process information, think, and conceptualize.

Special Service for Groups is an Equal Opportunity/Affirmative Action Employer