Title: R-ICMS Community Health Worker                        Division: HOPICS
                    FLSA: Non-Exempt, Full-Time                       Pay Range or Rate: $23.00-$26.00 per hour
                      Supervisor: R-ICMS Program Manager


Summary
The knowledge and skills needed for the Community Health Worker position are typically gained through a
combination of lived experience with homelessness or incarceration AND navigating associated service
delivery systems. For example: parole, probation, community clinics AND six months experience providing
peer support and mentorship to individuals.

Essential Functions
• Knowledge of community resources in area of residence
• Comfortable working with diverse populations including LGBT, formerly
incarcerated and mentally ill individuals
• Exceptional ability to connect and engage with people
• Excellent oral and written communication skills
• Detail oriented, organized and possess time management skills
• Able to work flexible job hours
• Willingness to work in various environments, including jail settings, street
outreach, home visits, homeless encampment
• A history of incarceration or homelessness is desirable
• Prior experience working with currently and formerly incarcerated
individuals, and/or homeless individuals is desirable
• Prior experience as a health navigator, peer support worker, outreach
worker or Promotora is desirable
• Ability to speak Spanish, or other languages is desirable
• Attendance in all mandatory program and division meetings and trainings, as assigned by his/her
supervisor and division director.
• Maintain appropriate boundaries; and adhere to SSG's Code of Ethics and HOPICS Core Values.
• Represent the Agency in a professional manner at meetings and community events.
• Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding
requirements for audit purposes.
• Regular attendance required.
• Other duties as needed.

Secondary Functions
Perform other duties as assigned overtime, holiday, or weekend work may be required.
Mini mum Qualifications- Knowledge, Skills and Abilities Required
Valid CA Class C Driver License or access to reliable transportation to carry out job-related essential functions
High school diploma or GED. Bachelor's Degree from an accredited college/university desired.
Proficiency in Microsoft Word, Excel, and Internet. If in recovery, a minimum of three (3} years of being drug and
alcohol free is required. Neat and professional appearance. Attention to detail and punctuality are required; Ability
to communicate effectively, both written and orally required. TB test, CPR and First Aid certification required.

Required Key Competencies
• Communication skills
• Information gathering and monitoring skills
• Problem analysis and problem-solving skills
• Judgment and decision-making ability
• Initiative
• Confidentiality
• Team member
• Attention to detail and accuracy
• Adaptability

Supervisory Responsibilities
This position does not have any supervisory responsibilities.

Environmental Conditions (Working Conditions)
This position in responsible to work in client friendly environments and may be required to visit other shelters
and partner agencies. There is some responsibility to work in noisy environments where children and unstable
adults are few to talk loud and expressive.

Physical Requirements
The staff typically spends time sitting, standing, walking, reading, thinking, note taking, and driving.

Mental Requirements
This position will require the individual be able to handle any/all the following: constant distractions,
interruptions, uncontrollable changes in priorities/work schedules: to be able to process information, think and
conceptualize.